IATA -Harvard HMM with
Airline Customer Service Course
Master airline customer service with expert-led training
Rated 4.8/5 stars
★★★★★


Executive Partnership Course
IATA & Harvard ManageMentor
This training program combines IATA's trusted Airline Customer Service course with Harvard ManageMentor© (HMM), a state-of-the-art, media-rich training platform furnished by Harvard Business School faculty, global business leaders and practitioners in the field of leadership development.
Harvard ManageMentor course with IATA ACS
We provide a self-study course with 12 months access to HMM materials, including the IATA Airline Customer Service Certificate Course, and endorse it towards a Diploma in ACS with HMM
Airline Customer Service Course
Learn airline customer service skills at your own pace.
Harvard Leadership
Access leadership lessons from Harvard Business School experts.
IATA & Harvard Training
What does the curriculum cover?
The program combines IATA's trusted Airline Customer Service course with Harvard ManageMentor© (HMM), a state-of-the-art, media-rich training platform designed by global business leaders.
Drive outstanding customer service with the winning combination of knowledge, skills, and attitude. This program combines IATA's trusted course with Harvard ManageMentor© self-study modules.
How is the study time distributed?
45 Hrs
IATA E-Book Course
Students complete a 45-hour IATA e-book course alongside 30 hours of HMM© self-study modules, providing a flexible yet comprehensive learning path for aviation professionals.
30 Hrs
HMM© Self-Study Modules
Reviews
Empowering airline staff with essential skills.
This course gave me the confidence and tools to handle customer issues smoothly and professionally.
Aisha Khan
Dubai
The blend of IATA content and Harvard's leadership insights truly elevated my approach to customer service.
Mark Lee
Singapore
★★★★★
★★★★★
Airline Academy India
Where Aviation Leaders'r Born!
Contact US
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+91-999 518 7056
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IATA ATC : AAI, TC No: 15/3116 First Floor, Flywyzz Aviation Hub, Pattom , Marapalam, Trivandrum Kerala, South India Pin:695005 T
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Airline Academy India is the Pioneer in aviation training institute at Trivandrum, In Kerala Authorized by IATA for Aviaiton Courses having trained over 2200 aviation professionals since 2002!
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