Launch Your International Career in Airport Passenger Ground Service
89%
fast Placement Rate
Learn what it takes to work at one of the airline industry's most visible airport positions and obtain the skills you need to provide assistance and related passenger services at the check-in, gate, and concourse of your airport.
IATA AHM Alignment
ISAGO Operational Safety
PSCRM Protocols
Designed to complement training requirements outlined in the IATA Airport Handling Manual for standardized terminal operations.
Integrates ground safety and security procedures mandated by the IATA Safety Audit for Ground Operations.
Teaches passenger handling guidelines codified in the IATA Passenger Services Conference Resolutions Manual.
Graduates acquire technical and operational expertise required by international airlines and airport ground handling authorities worldwide.
Airport Operations
Check-In & Boarding
Regulatory Rules
Understand how airlines and commercial airports coordinate seamlessly in the delivery of ground passenger services.
Learn passenger and baggage check-in workflows, gate boarding protocols, and specialized assistance for special needs travelers.
Interpret international IATA aviation mandates and regulatory standards governing passenger and baggage transport.
DCS & Reservations
Safe & Secure Transit
Superior Care
Understand computer reservation systems and modern Departure Control Systems (DCS) used at airport check-in counters.
Ensure rigorous safety and security standards during passenger movement and luggage handling across airport zones.
Provide superior customer service and professional conflict resolution in high-volume, fast-paced terminal environments.
This course is recommended for:
• Airline passenger service staff
• Ground Handling Agents’ passenger services staff
• Airport operators’ staff providing passenger services
• Civil Aviation Authorities’ staff providing passenger services
• Anyone wishing to start a career as a Passenger Service Agent
Invest in your career with complete clarity. Our fee schedule covers core academy tuition, exam attempts, and world-recognized international diploma add-ons.
CERTIFICATION OPTIONS
Academy Exam Fee
Add-ons with Cabin Crew, IATA - Harvard Leadership & Management DILPOMA
$750 USD
Training Fee : Plus Applicable Tax
$10 USD
Exam Fees — AAI: equivalent Rs.1000/- Per Chance Per Paper
$1000 USD
Add-ons of IATA Harvard diploma inclusive of IATA exam enrollment, Harvard BPS online course enrollment, and 10 certifications endorsement.
Choose the learning format that aligns best with your schedule, with flexible course structures intended to provide accredited training for airline cabin crew preparation. Please be aware that our training costs may vary depending on your selected learning format. Our consultant will provide clarification on these details prior to your enrollment in the training.
Classroom Learning
Virtual Live Learning
One on One Coaching
Experience the beauty of interactive learning alongside fellow aviation students in an engaging classroom environment equipped with hands-on training tools and real-time instructor feedback.
Join group interactive learning sessions delivered through a seamless digital platform, allowing you to collaborate directly with certified airline trainers and peers from anywhere.
Benefit from a fully dedicated trainer assigned to guide you directly through intensive personalized sessions, accessible face-to-face or managed via our interactive LMS.
Take your customer service career to new heights with IATA – the global standard in aviation training. Submit your details for upcoming batch schedules.
