Master passenger ground services with IATA and Harvard leadership training
Rated 4.8 out of 5
★★★★★
IATA -Harvard HMM with
Airport Passenger Ground Service


IATA HARVARD PARTNERSHIP TRAINING COURSE
Aiport Passenger Ground Services for Leadership & Management Staff
Learn what it takes to work at one of the airline industry's most visible airport positions. Obtain the skills to provide assistance at the check-in, gate, and concourse. This course complements the training requirements outlined in the IATA Airport Handling Manual.
Course
Self-study course with 12 months access and exam included.
Passenger
Master passenger assistance at check-in, gate, and concourse areas.
Training
Complete 65-80 hours of IATA e-book training plus HMM modules.
Gain leadership skills through Harvard Managementor© self-study.
Leadership
Passenger Ground Services
Master the essential skills to assist passengers efficiently at airports with our comprehensive self-study course combining IATA standards and Harvard management insights.
150+
15
Trusted Training
IATA Certified
FAQs
Course length?
The course takes about 65-80 hours plus 30 hours for self-study modules.
Course format?
It’s a self-study e-book course with online exams and 12 months access.
What topics covered?
Passenger services at check-in, gate, concourse, plus leadership training modules.
Is instructor help available?
Yes, you can study with a local trainer at authorized centers.
How long is access?
Course access lasts 12 months; HMM platform access is 6 months.
What happens after exam?
After passing, course content access ends; exams are online.
Contact Us
Ready to start your journey?
Airline Academy India
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